Tuesday, January 23, 2007

PR students and client confidentiality

I got an e-mail today from one of my Campaigns class clients, who'd gotten an e-mail from a third party regarding something that had been discussed in the team/client meeting. Uh-oh. I sent the class a message on our listserv reminding them to respect the client's right to confidentiality.

It wasn't a major problem, but it's a sinking feeling when you get a call or e-mail from a client talking about something your students did wrong. I always warn potential clients that students are bound to make mistakes--it's part of learning--but nonetheless it's no fun when it happens.

Memo to self: talk about client confidentiality before each and every client meeting.

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"More important than the curriculum is the question of the methods of teaching and the spirit in which the teaching is given" --Bertrand Russell

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